U.S. SHIPPING
We ship to all 50 U.S. States, Washington D.C., all U.S. Territories, and Minor Outlying Islands. We also ship to APO/FPO addresses, and P.O. Boxes.
Orders are processed for shipping Monday - Friday, except on holidays.
Orders received by 12pm Central Time will typically ship same day. *During peak season and holiday shopping events, it can take up to 3 days to process orders shipping by Standard Ground.
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Standard - typically takes 2 to 7 business days from the ship date.
2-Day - guaranteed to arrive within 2 business days from ship date.
Overnight - guaranteed to arrive within 1 business day from ship date.
RETURNS & EXCHANGES
100% SATISFACTION GUARANTEE
We want our customers to be completely satisfied, which is why we accept returns or exchanges within 30 days of purchase, as long as merchandise is in new/unworn condition.
For Hats and Apparel items, this means no signs of wear, and that all tags are still attached. Shoes should be tried on inside only and not worn outside. All non-wearable items must show no signs of use and be in the original packaging.
PLEASE NOTE that we do not refund items purchased at a discount of 40% or higher. For items discounted 40% or higher, we offer store credit or exchange only.
For questions or concerns about our return/exchange policy, or a return/exchange in progress, please email us at info@sunglasstime.com or call 1-432-362-8386.